We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Regrettably we do not accept returns of custom orders, but please do not hesitate to contact us should there be any problems with your order.
While incidents are rare and we choose only the most reliable shipping methods, Gem Gallery Africa will not be responsible for any loss, theft or damage by third party couriers. If you would like to insure your order, please contact us directly for a quotation.
Conditions of return:
Buyers are responsible for shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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