Shipping and Handling

At Gem Gallery Africa, our goal is to offer you the best shipping options, no matter where you live. We can deliver across the world, ensuring that we always provide the highest levels of responsiveness to you.

Processing time

Order verification, tailoring, quality checking, packaging and dispatching typically takes place within 24 hours after the order has been placed. However, as we are only open during business hours, orders are only processed Monday to Friday, 08h00 to 17h00 (CAT).

Shipping Costs

Domestic: R120.00 ($8.00)
International: R680.00 ($45.00)

Shipping Time

Domestic: 24 – 48 hours
International: 2 – 7 days (Please note that this may vary depending on customs)

As we are based in Durban, a collection option is available for customers who live within the KwaZulu Natal area. This can be arranged directly with us. Once payment has been made, kindly email to arrange a day and time for collection.

Please note that due to us using a designated courier service, we regret that we cannot ship to any postal addresses (P.O box, Private Mailbox etc). We kindly request that your delivery address be a residential or business address where you or someone you know can sign for the parcel.